The strike of aeronauts (professionals who work inside an aircraft, such as the commander (pilot), co-pilot, flight attendant, flight mechanic, navigator and flight radio operator), left 38 delays and 5 cancellations of flights at the Airport Congonhas, south zone of the capital of São Paulo, according to a survey carried out by Infraero until 11 am. The president of the National Union of Aeronauts (SNA), Henrique Hacklaender, informed that the strike was called to take place every day, starting today (19), in the early morning, between 6 and 8 am. Aeronauts claim recovery of inflationary losses, in addition to real gain, in view of the high prices of airline tickets that have generated increasing profits for companies. They also demand improvements in working conditions for the renewal of the Collective Bargaining Agreement, such as the definition of the start times for breaks and the prohibition of changes in them, in addition to compliance with the existing limits on time on the ground between flight stages. The National Union of Airline Companies (SNEA) reported that last weekend a proposal was presented by the Superior Labor Court (TST) that was accepted by airlines, but rejected by aeronauts. The entity says it believes that professional categories can defend their interests by all legitimate means, as long as the negotiating path is exhausted and legality is observed. According to a note from the SNEA, a new decision by the Superior Labor Court (TST), yesterday (18), determined that the number of 90% of the aeronauts working on the planes be maintained during the strike period. The decision also says that the National Civil Aviation Agency (Anac) must be informed about the delays resulting from the stoppage. “The TST also determined that non-compliance with the court decision will not be tolerated and even warned about the possibility of civil and criminal liability for acts committed during the strike. The fine for non-compliance is BRL 200,000 per day”, says the SNEA in a note. The SNEA explained that over the weekend a proposal was presented by the TST that was accepted by the airlines, but rejected by the aeronauts. “The union believes that the professional categories can defend their interests by all legitimate means, as long as the negotiating path is exhausted and legality is observed”, emphasized the entity. Infraero informed that it is monitoring movement at its terminals and, if necessary, will adopt the contingency measures provided for in the Airport Security Plan. The guideline is that passengers look for information about their flights before heading to the airports. That’s what community health agent Jéssica Alves de Lima, 36, did. Before going to the airport to take her 12-year-old daughter to Vitória, on a flight scheduled for 10:10 am, she tried to get information on all possible channels to make sure the flight was maintained. She encountered difficulties and ended up getting the information at the last minute and upon arriving at the airport it was not possible to board. “I was affected by lack of information. As it was disclosed that it was supposed to come only if I was sure, we ended up leaving the house later. We are now waiting to see if we can get a reschedule for today at 4pm. I was afraid of coming without the correct information and not being able to board and losing the amount I spend to get to the airport, which is R$ 110.00. And when I got here, the company said that anyway, I should have come three hours in advance even without information, ”she said. Passenger rights The Procon-SP Foundation reported that even though they are not the cause of the inconvenience caused by the airline pilots’ strike, airline companies have a duty to provide all assistance to minimize these inconveniences. Among the rights of passengers are: prior information regarding the cancellation of the flight in the service channels available from the airlines; travel, having priority on the next boarding of the airline with the same destination; be directed to another company, free of charge. Passengers can also receive a refund of the amount paid or stay in a hotel at the expense of the company. If the consumer is at his home location, the company may only offer transportation to his home and from there to the airport; reimbursement or proportional reduction in case of any material damage due to delay, such as, for example, loss of per diems, tours and connections; claim compensation from the judiciary if you understand that the delay caused you some moral damage (didn’t arrive on time for a work meeting, wedding, etc.). “All these possibilities must be guaranteed without prejudice to free access to food, use of means of communication, transport, etc. The consumer must keep proof of any expenses incurred as a result of the delay or cancellation, such as telephone calls, meals, accommodation, among others”, guides the Procon-SP. To obtain any of these rights, Procon-SP’s recommendation is that the consumer look for the company’s departure counter to verify the solutions offered.
Agência Brasil
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